In the 21st century people are busier than ever. They work at least 5 days a week and in addition to the bare 8 hours a day, there is the commute time that adds up. Parents have to take care of children and their needs….

When sending email messages, it’s easy to get in a hurry. But, remember there’s a huge difference between dashing off a note to a friend and sending a message to a customer or colleague. When sending email in a professional environment, the message should be…